Engaging with your users, potential users, customers, potential customers, etc, etc is critical to any company’s success. I’ve had a few recent chats (more published next week) about how companies are communicating and what tools they are using to do it.
Today, I focused on how businesses are using live chat to sell their products and communicate with potential customers. The chat was sparked by this blog post, so I got the author (Daniel Murphy from OnShape) on VA to continue the dialogue.
Check out our convo below and send me a chat invite if you’re looking to join the convo.